We'll have a 1 - 1.5 hours conference call with screen-sharing enabled. While adjusting different settings, you'll have a chance to explore various features, and ask questions.
We'll send you a summary in an email with instructions how to continue. You'll be able to proceed on your own or engage with Deidis to make your life easier.
After you reserve a spot, depending on availability we'll have around 15 minutes talk. From our experience the session is normally scheduled within 1 week, and takes 60-90 minutes. Then it will take us a couple of days to summarise everything. You'll spend around 2 hours in total but they might be distributed throughout a week or more.
If you sign up to CloudTalk with Deidis, we might be able to extend your trial period from 14 days to 30 days or more. Additionally, you will benefit from unlimited outbound calling plans in Europe (except CH), US, Canada, and Australia. If you already have a CloudTalk account, you may consider creating a new one via Deidis.
Every company has a different sales process, and to tune the toolset isn't possible within 2 hours, it's normal. Our objective is to cover you with basics, put you on track faster, and let you continue on your own until you need guidance from Deidis.
During guided setup we have a chance to help and learn. Our internal KPI is the efficiency of our customers, even if it's a one-time no-commitment relationship.